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Support

Welcome to our award-winning support site! As part of our commitment to you, we've put together the following resources so you can get the help you need when you need it. Because they are available to Blackbaud Advantage support plan customers, you need to log in to access them. For an overview of Support, review our Customer Support Guide (PDF).

Information  Are you a Blackbaud FundWare user? Check out the Blackbaud FundWare Support Overview page.

Support Resources
Have a question? We have the answer.
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Need help? 
  • Manage your support cases online in Case Central.
  • Contact a support analyst from 8:30 a.m. to 8:00 p.m. ET, Monday through Thursday, and 9:00 a.m. to 8:00 p.m. ET on Friday, excluding holidays.
Learn more


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