Customizations

Creating a technology solution that covers the entire scope of how your organization functions is no easy task. It might be that your organization doesn’t fit neatly with an out-of-the-box Blackbaud solution. You might need to make sure that all your data systems, Blackbaud or otherwise, “talk” to one another. Or maybe you deal with volunteers, phone-a-thons, guest facilities, or a thousand other variations. How do you make sure that your unique organization doesn’t lose time and momentum using cumbersome workarounds?

Blackbaud is dedicated to making sure that your technology solution works for all aspects of your organization. We don’t just offer a menu of services for you to choose from; our team of custom solution experts tailors solutions to meet your unique needs.

• Call Center for The Raiser’s Edge
  When you're looking for support, there's little you can do that can take the place of personal contact; it's the single most effective way to solicit gifts. Phone-a-thons are a great way to achieve that personal contact to bring in those extra fundraising dollars. Did you know that phone calls have been shown to speed up response times and can generate up to eight times more response than traditional direct mail? If your organization conducts phone-based campaigns or would like to in the future, Call Center for The Raiser’s Edge can help! Download the brochure, register for the free web seminar, or watch the recorded demo to learn more.
  
  
• Duplicate Constituent Merge
  Does your database need a clean-up? Are you worried about duplicate constituent records in The Raiser’s Edge? Would you like to be able to process multiple merges at once? Because data management is so time consuming, it often falls to last place on an organization’s priority list. Merging is prone to human error — especially in large databases. Duplicate Constituent Merge can help clean up your database and save you time and money by removing troublesome duplicate records from your system. Download the brochure, register for the free web seminar, or watch the recorded demo to learn more. 
  
  
• Volunteer Time System for Volunteer Management & Tracking
  Do you find it challenging to keep up with volunteer time sheets? Time sheet entry can seem fast with Batch, but it still takes time. “Late shows” can be missed, especially if volunteers are working around the clock, and it’s difficult to know who’s working at a given time and who’s not. Volunteer Time System can help! It’s a great tool for any organization using RE:Event® that has many volunteers, volunteers who work from different locations, volunteers who work odd hours or around the clock, or has difficulties managing volunteer time sheets. With Volunteer Time System, volunteers can log in, review messages, create time sheets, update biographical data, and view future volunteer opportunities. Data from the custom solution is written back to The Raiser's Edge® as time sheets, updated constituent data, and constituent actions. Download the brochure, register for the free web seminar, or watch the recorded demo to learn more.  
  
  
• Custom Import for The Raiser’s Edge
  Need to transfer data into The Raiser’s Edge from several disparate systems? Manual data entry often isn’t an option because it’s too slow and tedious, as well as prone to error, and standard importing doesn’t always speed the process when you have a large volume of data to transfer. The solution: Custom Import for The Raiser’s Edge. Custom Import is for any organization that wants to save time by reducing the data entry burden, reduce mistakes from keying data, simplify data management processes, maintain an audit trail, create or modify constituent records, and import gifts directly into a batch. Download the brochure or register for the free web seminar to learn more.
  
  
• Ronald McDonald House Guest Management
  The Ronald McDonald House Guest Management custom module integrates facility and guest management capabilities into The Raiser’s Edge®. Simply add constituents to your Ronald McDonald House facility’s wait list, where they may be prioritized and designated as eligible for check-in. Eligible constituents can then be assigned to one or more available rooms and checked into your facility by staff or volunteers. Each guest record includes demographic, medical, and billing data, providing for extensive data collection with retention of historical data after checkout. Room status is maintained automatically as guests check in and out of the facility, providing current and accurate room status information at all times. Download the brochure, register for the free web seminar, or watch the recorded demo to learn more.