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The Patron Edge Online for Reserved Seating
Today’s patrons and donors demand the convenience and control of purchasing tickets and subscriptions, selecting seats, renewing series, and making donations quickly and easily online from the comfort of their homes and offices.
Having a strong online presence gives supporters a convenient purchasing option, boosts revenue, and saves your organization time and money. And the more productive your staff can be, the more time, effort, and funds your organization can devote to serving the arts and cultural community.
With The Patron Edge Online you can:
Provide Better Customer Service
- Provide real-time online ticket sales and even allow ticket printing at home.
- Grant patrons online access to view and change personal information and preferences.
- Accept online membership, series, and subscription sales and renewals.
- Allow customers to choose their own seats with easy-to-understand seating charts, without leaving single seats.
- Offer “view from this seat” ability for customers to choose best-available or self-selected seats.
- Instantly recognize and apply member privileges and discounts.
Increase Revenue
- Set and retain all online per-ticket fees since no vendor fees exist.
- Use your website to promote future events that are similar to the event your patron is purchasing.
- Provide secure and easy-to-use online giving options to supporters.
- Choose to sell live inventory via your website or limit online sales to a segment of available tickets.
Reduce Expenses, Time, and Staff Requirements
- Online single ticket sales reduce long lines and save your organization time and money.
- Providing online access to personal information empowers patrons to update their contact information and interests in real time, enabling your staff to accurately report on your customer base.
- Capture and report on online customer usage and transactions, then use wireless scanning to track your patrons’ attendance after the sale.
- Minimize IT staff requirements by electing to have Blackbaud host and maintain the solution on our secure servers.
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