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Contact Blackbaud
Use the information below to contact us at our Charleston headquarters or contact our international offices.
To share feedback about any aspect of your relationship with Blackbaud, email feedback@blackbaud.com. Your satisfaction is important to us.
| Headquarters — Charleston, SC, USA |
| Phone (toll-free) |
1.800.443.9441 |
| Phone (international) |
001.843.216.6200 |
| Fax |
1.843.216.6100 |
| Address |
2000 Daniel Island Drive Charleston, SC, 29492-7541 | |

| Products and Services |
| Phone |
1.800.443.9441 |
| Fax |
1.843.216.6111 |
| Request information about Blackbaud's products and services. |
solutions@blackbaud.com |
| Request information about Blackbaud's International Conference on Philanthropy |
conference@blackbaud.com | |

| Customer Support |
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| Online |
Visit Case Central |
| Phone (USA) |
1.800.468.8996 option 1 |
| Phone (Canada) |
1.877.255.2221 option 1 |
| Phone (international) |
001.843.216.3372 |
| Phone (local) |
1.843.216.6200 |
| Fax |
1.843.216.6100 |
| Hours of operation |
Support analysts are available from 8:30 a.m. to 8 p.m. ET, Monday through Thursday, and 9 a.m. to 8 p.m. ET on Friday, excluding holidays. |
| For more information, including our phone menu, review the Customer Support Guide (PDF). |
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| Training |
| Phone |
1.800.468.8996 option 3 |
| Fax |
1.843.216.6100 |
Request Blackbaud University, regional, and on-site training information. |
bbu@blackbaud.com | |

| Blackbaud Forms |
| Phone |
1.866.422.3676 |
| Fax |
1.866.262.9590 |
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Request information about Blackbaud software compatible, pre-printed checks, forms, tickets, and membership cards. |
forms@blackbaud.com | |

| Cambridge Regional Office — Cambridge, MA, USA |
| Toll Free |
1.888.876.2275 |
| Main Phone |
1.617.583.8400 |
| Fax |
1.617.354.0895 |
| Address |
1030 Massachusetts Ave. Cambridge, MA 02138 |
| Request information about Target Analytics products and services. |
solutions@blackbaud.com | |

| San Diego Regional Office, San Diego, CA, USA |
| Toll Free |
866-546-8372 |
| Fax |
858-795-3010 |
| Address |
9605 Scranton Road, Suite 200 San Diego, CA 92121 |
| Request information about our San Diego office. |
solutions@blackbaud.com | |

| eTapestry — Greenfield, IN, USA |
| Toll Free |
1.888.739-3827 |
| Address |
6107 West Airport Blvd Suite 120 Greenfield, IN 46140 |
| Request information about eTapestry products and services. |
leads@eTapestry.com | |


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